Frequently asked questions
Short answers about access, payments, certificates, and using Good Prompt School.
Getting started
Is Good Prompt School beginner-friendly?+
Yes. The library starts with fundamentals and explains prompt-work concepts in plain language. You do not need previous prompt-engineering experience to begin.
Do I need to know how to code or have previous AI experience?+
No. You only need a device with internet access and the willingness to practice. Some examples will feel easier if you have already used chat-based AI tools, but the course starts from the basics.
Does the course work only for one AI tool?+
No. The material focuses on principles that transfer across major AI tools and models. Examples may mention current products, but the goal is to teach decisions and habits you can reuse elsewhere.
Plans and access
What does the paid plan include?+
One purchase gives 30 days of paid library access. During that active period, you can use all paid materials currently available on the platform, including new lessons and modules released while your access is active.
legal.faq.sections.plansAndAccess.questions.whyChooseCourse.question+
legal.faq.sections.plansAndAccess.questions.whyChooseCourse.answer
Do you run discounts or promotions?+
Promotions may appear from time to time, but they are not guaranteed on a fixed schedule. The pricing page and checkout always show the current public offer.
Can I buy access for a company or a team?+
Yes. Access for companies and multiple learners at once is available through gift code purchases and activation on each user's individual account.
Can I get a refund after purchase?+
Complaint and withdrawal rules depend on the legal consents accepted during checkout and on when digital delivery starts. Read the Complaints and Withdrawal Information page before purchase, and contact contact@goodpromptschool.com if you need help with a specific case.
How long does access last?+
Paid access lasts 30 days from activation. Your account and learning progress stay on your profile after that period ends, but paid materials lock again until you buy another access period.
Are future updates included?+
Yes. New lessons and modules published during your active 30-day access are included without an extra fee. Access does not renew automatically after the period ends.
Learning experience
Where does the course content come from?+
The course content is built from practical experience working with AI, analysis of scientific research, and official materials published by the companies building language models. This keeps the material grounded in day-to-day use, reliable sources, and the current state of knowledge.
How do I report a bug or a content mistake?+
Email contact@goodpromptschool.com and include the page, lesson, or feature you noticed, plus a short description and your device or browser if relevant. Email is the fastest support channel for investigation.
How do certificates work?+
Certificates are available after you pass every required lesson quiz in a course with at least 80% and then pass the final test with at least 70% within 60 minutes. After a passing result, the certificate appears in your account and can be downloaded or shared.
Can I use the platform on mobile devices?+
Yes. Key pages are designed to work on both desktop and mobile devices. For the most stable experience during quizzes and checkout, use a current browser and a reliable internet connection.
Can I stay logged in on multiple devices at once?+
Your account keeps your personal progress history, but the platform allows only one active browser or device session at a time. If you log in elsewhere, the older protected session is signed out on its next protected request.
What should I do if the site is temporarily unavailable?+
Wait a moment and try again. If the issue continues, contact contact@goodpromptschool.com and include the page, approximate time, and the device or browser you used so the problem can be investigated quickly.